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Software rollouts

Your IT team should be fixing bugs, not explaining for the tenth time
how to reset a password.

Every new tool, every migration, every update as a short course employees can watch before they open a ticket.

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The problem

Your best IT staff spend their time explaining the same thing, again and again.

80 %

of tickets are first-level repeat questions. Every ticket costs your team 15 to 30 minutes they do not invest in infrastructure or security.

20 pages

Documentation no one reads, so no one solves it themselves. Text documentation loses to a two-minute call every time.

Every rollout

brings a new wave of tickets. Without a clear course it repeats with every update, every migration, every new tool.

The solution

Lessons we built from documents like yours.

How it works

From support ticket to self-service course, in minutes.

Input
  • Software guides
  • SOPs
  • Release notes
Learnfluence

  1. 01 Upload

    A document, a deck, or one sentence describing the course.

  2. 02 Shape

    Audience, tone, length. Your website or brand guide sets colours and fonts.

  3. 03 Publish

    Preview, edit, export as SCORM or xAPI into your LMS.

Results

  • 40 %

    fewer support tickets

  • 60 %

    faster issue resolution

  • 3x

    higher documentation adoption

What Learnfluence does

Not a documentation problem. A knowledge-distribution problem.

Software guide to course

Upload the guide, the SOP or the release notes. Learnfluence turns them into a course with a short video per step.

Self-service before the ticket

Employees watch the lesson first. The helpdesk gets the real problems, not the password resets.

One course per rollout

New tool, new version, new process: one course, exported to the LMS or shared by link, ready before day one.

Updates without a production cycle

Interface changed? Regenerate the affected lesson. No backlog, no outdated screenshots.

ROI calculator

What does your first-level support really cost?

Move the sliders.

Your numbers
10
500
10
€55,000
Your estimated savings with Learnfluence

200

Fewer tickets per month

1,200 h

Work hours saved per year

€34,375

Cost savings per year

Based on: 40 % ticket reduction, 30 min average handling time, your salary input. Exact figures in your demo.

Get a precise calculation in the demo
Other use cases

The same tool, four more jobs.

Compliance trainingNew BaFin requirement. Every employee trained and audit-ready in days.Read moreOnboardingYour best manager spends 40 hours onboarding new colleagues, for every single hire.Read moreProduct trainingYour advisors explain products wrong. Not from reluctance, but because no one reads 58 pages.Read moreCorporate policiesYour policies are 80 pages. Nobody finishes them.Read more

See your own document
as a course.

Send us a document ahead of the call. We bring the first draft.

Book a demo